Internal and External Messaging

Using CENTRL's platform, you have the ability to communicate with your internal users and/or external partners. The messaging feature is available to both subscribed users and guest users.

This feature is especially useful for general messaging or communication. If you have a question or would like to communicate about a specific Assessment that has been published, it's recommended to use the External Communication for Assessments feature.

Sending a Message

1. To send a message, click on the Envelope icon as shown below. 

2018-11-21_14-30-35.png2. Click on the Compose Message button as shown below.

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3. Search or enter the recipient's name and enter your message in the text box.

4. Click on the Send Message button to proceed.

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Note: You can send internal and external messages to more than one recipient at once.

Viewing a Received Message

1. To view a received message, click on the Envelope icon as shown below. The Envelope icon also shows the count for unread messages.

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2. Enter a response message within the text box and click on the Send Message button to send the message to your external partner.

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