CENTRL October 2024 - Responder Release Notes

We are excited to introduce new features and enhancements for our upcoming October 25th, 2024 release. 

Release Notes 

CentrlGPT | Response360

Response360 is the first-of-its-kind generative AI solution tailored specifically for responders of Requests for Proposals (RFPs), Due Diligence Questionnaires (DDQs), and other questionnaires. Leveraging cutting-edge generative AI technology, Response360 automates questionnaire responses and continuously updates a centralized repository of your response content. This transformative approach virtually eliminates manual errors, boosting overall efficiency and reliability in the response process. 

Please Note: The Response360 solution is not available by default. If you are interested in this product, please reach out to your account manager or contact support at ‘support@oncentrl.com

Response Management

Response360 users can access the Response Management Module where users can upload, answer, and manage all RFPs, DDQs, and other questionnaires received outside of the CENTRL platform. In this release, we will roll out the following features and enhancements:

  • Enhanced collaboration: Users have the ability to assign questions, either individually or by section or subsection, to other users.

  • Export completed questionnaires: Users can export responses for Word or Excel-based questionnaires (DOCX and XLSX) back to their original format.

  • Review imported questionnaires: We are introducing the Compare Import feature that offers a side-by-side view of the original questionnaire file and the digitized questionnaire, making it easier for users to verify if the questionnaire has been imported correctly. 

  • Support new answer types: In addition to Open Text answer type, Response Management now also supports Yes/No, Single Select, Multi Select, and Table answer types.

  • Question status tag: Improved visibility with new status tags on each question. Users can click on any row to either answer the question or review their response.

  • Partner-specific questionnaires: Through the Partner module, users will have direct access to questionnaires from Response Management.

Smart Response

Smart Response is a key feature of Response360 which uses Generative Al to automatically draft responses for questionnaires. With this release, all users will have the ability to utilize Smart Response to extract responses from your relevant documents (policies, reports, etc.) and previous responses. 

For users who have access to Response Management and Answer Library modules, Smart Response will additionally search the Answer Library to find semantic matches and populate the response verbatim when there’s a match. 

In this release, we made additional improvements to Smart Response. 

  • We will now generate a single AI-generated answer by combining relevant information from documents and the Answer Library. Previously, we generated separate AI-generated answers — one from documents and another from the Answer Library (when the library had no semantic matches).
  • An AI-generated answer is automatically populated. Earlier, we asked users to review the answer in a different window and choose if they want to apply the answer.

  • For the Response Management module, Smart Response will generate answers for all of the available answer types (except Table). Earlier, we only generated Open Text answers.

Assessment Module

The Assessment Module allows users to access and respond to assessments received directly in CENTRL. This release brings several customer driven enhancements.

  • Users will be able to see an audit event when exporting an assessment or when downloading all files and view the assessment.
  • Exported assessment now supports the display of up to 250 dropdown options.
  • Filters now support “Not Equals” in the dropdown.

  • As a user who is loading the table to view their assignments, the table will now support the following:
    • Search
    • Filter
    • Table options
    • Saved views
  • Smart Response filters are added so users can easily filter to questions within an assessment that has content from Smart Response.