CENTRL October 2024 - Responder Release Notes

We are excited to introduce new features and enhancements for our upcoming October 11th, 2024 release. 

Release Notes 

CentrlGPT | Response360

Response360 is the first-of-its-kind generative AI solution tailored for responders of Requests for Proposals (RFPs), Due Diligence Questionnaires (DDQs), and other questionnaires. Leveraging cutting-edge generative AI technology, Response360 automates questionnaire responses and continuously updates a centralized repository of your response content. This transformative approach reduces manual errors, boosting overall efficiency and reliability in the response process. 

Note: The Response360 solution is not available by default. If you are interested in this product, please get in touch with your account manager or support at support@oncentrl.com.

Response Management

Response360 users can access Response Management to upload and respond to RFPs, DDQs, and questionnaires received outside the CENTRL platform. In this release, we will roll out the following features and enhancements: 

  • The “Client Connect” side default name will show as “Response360”
    • Please note: any custom configurations will not be overwritten.

  • Through the Partner module, users will have direct access to questionnaires from Response Management, making it easy to review partner-specific questionnaires.

  • Users will be able to export Word or Excel-based questionnaires (DOCX and XLSX) back to their original format.

  • The Compare Import feature offers a side-by-side view of the original questionnaire file and the digitized questionnaire, making it easier for users to verify if the questionnaire has been imported correctly. 

  • For questionnaires in progress, users will be able to assign questions individually and by section or subsection to other users.

  • The list view of the questionnaire will show the status of each question, such as 'Not Answered,' instead of the actual answers. Users can click on any row to either answer the question or review their response.

  • Response Management will support various answer types, including Yes/No, Single Select, Multi Select, Table and Open Text. Earlier, we only supported Open Text. 

Smart Response

Response360 searches the Answer Library and attached documents to generate the best answer. In this release, we made additional improvements to the answer-generation process.

  • Since Response Management will support additional answer types in this release, Smart Response will generate answers for all of the available answer types (except Table). Earlier, we only generated Open Text answers.

  • We will generate a single suggested answer from all relevant sources including documents and relevant Answer Library records. Earlier, we generated a suggested answer from documents and a separate suggested answer from relevant Answer Library records (only when there are no strong matches from the Answer Library). 
  • We will populate the suggested answer automatically and highlight that it was AI-generated. Earlier, we asked users to review the suggested answer in a different window and choose if they want to apply the answer.