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Getting Started
Responding to Assessments/Issues
System Admin
Most Helpful
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Most Helpful
Frequently asked questions
Login and Password Reset
Answering a Questionnaire
Assigning Questions and Sections
Responding to an Answering Assignment
Submitting Answers for a Questionnaire
Evaluating a Questionnaire
Categories
Questionnaires and Assessments
Issues Management
Privacy
Documents
Product News and Updates
Release Notes
May 2021 Pre-Release Notes
General
Invitations
Downloading All Files Attached to an Assessment
External Communication for Assessments
Assessment Reminder and Past Due Notifications
Responding to Assessments/Surveys
Responding to Assessments - Table Of Contents
Export an Assessment
Answering an Assessment
Viewing an Assessment
Import Offline Answers in an Assessment
Searching for Previous Answers
Adding and Clearing Answers
Answering a Mandatory Question
Managing your Documents
Uploading Documents to Assessments
Viewing and Downloading All Files attached to an Assessment
Assigning Questions
Assigning Questions and Sections
Bulk-assigning Questions
Responding to Assignments
Change the Collaborators
Question History and Applying Filters
Question History
Applying Filters
Reviewing and Submitting Assessments
Review Assessment
Submitting Answers back to your External Partner
General
Issues Management Overview
Issue Statuses
Viewing Issue History
Responding to Issues
Quick Start Guide - Responding to Issues
Viewing a Received Issue
Navigating to Issues
Viewing Issues
Updating the Status for a Received Issue
Communicating with your External Partners
Downloading Reference Documents for an Issue
Internal Collaboration within an Issue
Adding an Existing User as Internal Collaborator
Add New Collaborators "On-the-Fly"
Add an Internal Collaborator using Internal Comments
Removing an Internal Collaborator
Creating and Publishing Management Updates
Creating Management Updates
Editing a Management Update
Deleting a Management Update
Publishing Management Updates
Data Inventory
Managing Processing Activities
Data Inventory Surveys
Data Subject Request Management (DSRM)
General
Individual Rights Management Overview
Creating and Publishing Document Folders
Documents Overview - Client Connect
Approving and Publishing a Document Folder
Bulk Publishing Folders
Publishing Documents as Read-only
Viewing and Downloading Document Folders
Documents Overview - Partner Connect
Viewing a Received Document
Managing Document Folders
Folder Overview Page
Adding or Removing Files from an Existing Document Folder
Uploading Files for a New Period of a Recurring Folder
Viewing Recipients of a Document Folder
Revoking Document Folder access to a Recipient
Comments and Messaging
File Library
File Library Overview
Updating A File
Adding Files To The File Library
Uploading Large Files to the File Library
Deleting Files From The File Library
Applying and Removing File Tags
Document Requests
Requesting a Document
Responding To Document Requests
Release Notes
December 2022 Release Notes
2022
October 2022 Release Notes
July 2022 Release Notes
May 2022 Release Notes
February 2022 Release Notes
2021
December 2021 - Release Notes
October 2021 - Release Notes
July 2021 - Release Notes
May 2021 - Release Notes
February 2021 - Release Notes
2020
December 2020 - Release Notes
September 2020 - Release Notes
August 2020 - Release Notes
June 2020 - Release Notes
April 2020 - Release Notes
2019
December 2019 - Release Notes
October 2019 - Release Notes
August 2019 - Release Notes
July 2019 - Release Notes
May 2019 - Release Notes
2018
December 2018 - Release Notes
October 2018 - Release Notes
September 2018 - Release Notes
July 2018 - Release Notes
May 2018 - Release Notes
2017
December 2017 - Release Notes
October 2017 - Release Notes
September 2017 - Release Notes
July 2017 - Release Notes
June 2017 - Release Notes
2016
November 2016 - Release Notes
Release Calendar
Release Calendar 2022
Release Calendar 2021
Release Calendar 2020
Release Calendar 2019
Outage History
CENTRL Outages
Guest
Frequently Asked Questions (Guest)
Security
Logging into CENTRL
Account Lockout Policy
Password Reset
Changing Password in the App
Password Policy
Weak Passwords
CENTRL Network Basics
Corporate Email Configuration
Corporate Network Configuration for CENTRL
Managing your Company
Partner Space
Company Logos and Vetting
General
Viewing Open Tickets
What is CENTRL?
Selecting The Appropriate Module: Client Connect vs Partner Connect
What are the pricing plans offered?
Viewing and Updating My Profile
Managing your Time Zone Preference
Quick Start Guides
QSG: Responding to Assessments
QSG: Responding to Issues
Managing Internal Users
Deactivating an Internal User
System Administrator Access
Managing System Administrator User Access
Downloading Internal Users' Report
User Groups
Introduction to User Groups
Creating a New User Group
Managing User Groups
Adding Users to a Group
Editing Group Properties
Removing a User from a Group
Managing Roles
Roles and Permissions
Exporting Detailed Roles Report
Managing Business Units
Adding a Business Unit
Editing Business Unit Details
Setting a Business Unit contact as Primary
Attaching Files to a Business Unit
Updating the Status of a Business Unit
Deactivating a Business Unit
Managing External Partners
Adding an External Partner or Client
Editing Partner Details
Bulk Importing Partner, Products, Contacts
Bulk-importing External Partners
Viewing Import Logs
Searching and Filtering Partners
Managing Vendors
Adding a Vendor
Managing Vendors
Setting a Vendor contact as Primary
Viewing your Vendors' Data
Viewing your Vendors' Risk
Vendor Overview
Configuring your Organization
Setting Up Your Organization Structure
Invite CENTRL Support Into Your Organization
Adding Products
Quick Start Guides
Quick Start Guide - Responding to Assessments
FIS Quick Start Guides
Quick Start Guide - Privacy360
Quick Start Guides
CENTRL Quick Start Guide - Vendor360: Managing the Vendor & Assessment Processes
CENTRL Quick Start Guide - Responding to Inherent Risk Assessments
Uphold Quick Start Guides
Quick Start Guide - Privacy360
Quick Start Guides
Quick Start Guide - Responding to Assessments
Quick Start Guide - Responding To Issues
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