Users on the Client Connect portal will have access to an Answering Assistant that will display on an Assessment when providing responses to a published Assessment. This assistant can help Users locate any relevant files or previously submitted responses that can help their current use case. The Answering Assistant will also offer links to redirect users directly to the source material.
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When using the platform, Users will be able to click on the Answering Assistant button in the bottom right corner.
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Once clicked on, the Answering Assistant Window will pop up. Users can type their inquiry in the textbox and then click on the Send icon to begin the chat.
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Once users submit a question, the Answering Assistant will respond using the resources available in the Answer Library Module and File Library Module. Users can click on the links provided in the chat to redirect a user to the source of where this information was found.
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If multiple sources are found, the Answering Assistant will show additional relevant material as other results. Once you're done utilizing the chat assistant, you can click on the X icon to close the window.