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September 2025 - Release Notes

We're excited to announce a set of powerful new features coming with our September 12th, 2025 release. Driven by your valued feedback, these enhancements will streamline workflows, boost productivity, and elevate your overall user experience.

This article covers the following topics:

Release Notes Summary

DD360 / BNM360 / Vendor360 / Cyber360 / Assess360 / MSA360 clients

General

We're introducing several enhancements to improve platform functionality and usability:

  • Streamlined Auto Issues Management: Auto Issues now appear in a dedicated tab when importing and exporting questionnaires. The simplified layout makes offline editing significantly easier.
  • Observed Answers for Follow-Ups: You can now add observed answers directly to follow-up questions, allowing for more comprehensive and flexible evaluations.
  • Improved Follow-Ups Visibility: When a follow-up is reopened (for example, to send a clarification), the sender can view the reopened follow-up, its answer history, and any open clarifications. Note: When a recipient deletes a follow-up and its clarifications, they will remove this information from the sender view.

 

CentrlGPT Clients

Intelligence and Insights

We’re giving users greater control over Executive Reports with a completely new generative report builder that offers a step-by-step experience. This replaces the previous AI Insight Report. Key benefits include building custom templates (report types) and defining exactly what data and insights you want in each section.

  • New Report Actions: From the The Executive Report page, users will see the option to Run Template or Generate Report. The former lets users run existing templated reports while the latter opens the new generative report flow.
  • Customizable Report Types: In the new flow, users can add a new report type and define sections. In each section you can tell our AI Assistant which information to look for and how to write up the information. Users can use quick templates like “trading information” or write customized instructions. We will also make available several out of the box reports that users can copy and customize.
  • Select Data: When running a report, select both your Report Type and relevant data. Unlike previous reports, you can now combine information from multiple managers/partners, their files, assessments, or even upload ad hoc data.

To enable this feature, reach out to your account manager.

Research Assistant

In this release we’re introducing a new module, Research Assistant, to gain quick insights from data on the Centrl platform. 

  • Select Data Scope: In order to start a new thread, users will have to either select a partner/manager or upload ad hoc files. Ad hoc files can include any document like notes or RFPs and will remain attached to the thread.
  • Ask Followups: Once the Research Assistant returns with data, you can ask followup questions to refine the result, or conduct further analysis.
  • Manage Threads: Threads don’t just disappear. You can pause and come back to a conversation at any time.

Response360 clients

Response360 is the first-of-its-kind generative AI solution tailored to help responders efficiently complete RFPs, Due Diligence Questionnaires (DDQs), and other questionnaires. Leveraging cutting-edge generative AI technology, Response360 automates questionnaire responses and continuously updates a centralized repository of your response content. This transformative approach reduces manual errors, boosting overall efficiency and reliability in the response process.

Portal Assessments Module (formerly Assessments Module)

Your centralized hub for managing and responding to all questionnaires received in CENTRL now has a new name – Portal Assessments. The name has changed, but you’ll still find all the powerful features you know, plus new enhancements to give you more control and flexibility.

  • Selective Answer Library Updates: Choose which answers from a completed questionnaire should be added back to the Answer Library, giving you more control over your content.
  • Manual Answer Match: Manually apply an existing Answer Library record to a question, ensuring greater flexibility and accuracy.

Answer Library

Your single source of truth for response content – organized, fully searchable, and easy to update and manage with complete auditability.

  • Card View: A new, intuitive layout for quickly scanning long-form answers at a glance, no need to click into each record.
  • One-Click Copy: In card view, quickly copy the full answer to your clipboard for use elsewhere.
  • Search Term Highlighting: See your keywords highlighted in search results for faster content discovery.
  • Improved Filters: Attributes with pre-defined values now feature easy-to-use dropdowns instead of free form text entry.

External RFPs & DDQs Module (formerly Response Management Module)

Your centralized hub for managing all questionnaires received outside of CENTRL now has a new name – External RFPs & DDQs. The name has changed, but you’ll still enjoy all the same powerful capabilities, plus new enhancements to improve accuracy and efficiency. Leveraging advanced AI, questionnaires in Word, PDF, and Excel formats are digitized and answered with ease.

  • Manual Answer Match: Manually apply an existing Answer Library record to a question for greater flexibility and accuracy.
  • Improved Word Import: Ordered lists from questionnaires in Word format are now imported with higher accuracy.
  • UI Enhancements:
    • Streamlined Filters: Removed the "Answer Type" filter for a cleaner, more intuitive filter experience.
    • Smarter “View Other Suggestions”: This button now appears only when additional AI-generated content is available, helping users discover relevant alternatives without unnecessary distractions.

Smart Response

Smart Response, a core feature of Response360, leverages Generative AI to draft accurate questionnaire responses based on your organization's existing documentation, policies, and historical data.

  • Enhanced Domain Agent: Improved intelligence and accuracy from the domain-specific AI agent for higher accuracy responses. 

Note to Clients

  • We've updated our Support options: After the September release, the live chat option will be unavailable. However, users can still easily submit support tickets for any questions or issues using the in-app help widget or the support portal.
  • Our release will start at around 5 pm ET and will take approximately 1 hour to complete. Some application areas may experience reduced functionality for a brief period.

Release Notes Details

To view the release notes details, click here.