CENTRL December 2024 - Responder Release Notes

We are excited to introduce new features included in our December 13th, 2024 release.

Release Notes 

CentrlGPT | Response360

Response360 is the first-of-its-kind generative AI solution tailored specifically for responders of Requests for Proposals (RFPs), Due Diligence Questionnaires (DDQs), and other questionnaires. Leveraging cutting-edge generative AI technology, Response360 automates questionnaire responses and continuously updates a centralized repository of your response content. This transformative approach virtually eliminates manual errors, boosting overall efficiency and reliability in the response process. 

Please Note: The Response360 solution is not available by default. If you are interested in this product, please reach out to your account manager or contact support at ‘support@oncentrl.com

Response Management

Response360 users can access the Response Management Module where users can upload, answer, and manage all RFPs, DDQs, and other questionnaires received outside of the CENTRL platform. In this release, we will roll out the following features and enhancements:

  • Enhanced response workflow: Users can mark questions as “Draft,” “Under Review,” or “Done” to track their status and ensure transparency among collaborators.

  • Add questionnaire using Centrl template: Ability to add a new questionnaire to Centrl using Centrl’s standard questionnaire import template. 

  • Assignee enhancement: Users are now able to un-assign themself from questions that they have been assigned to for answering/reviewing. 

  • Section/Subsection/Question Number: Value no longer needs to be unique. Previously, this value had to be unique so two questions in the same questionnaire could not have the same number. 
  • Usability enhancements:
    • Quickly navigate between questions in a questionnaire using the new “Previous” and “Next” buttons or keyboard shortcuts.

  • When users open a questionnaire, the 1st question will be automatically selected and expanded.
Smart Response

Smart Response is a key feature of Response360 which uses Generative Al to automatically draft responses for questionnaires utilizing your relevant documents (policies, reports, etc.) and previous responses. 

For users who have access to Response Management and Answer Library modules, Smart Response will additionally search the Answer Library to find semantic matches and populate the response verbatim when there’s a match. 

In this release, we made additional improvements to Smart Response.

  • Domain-specific AI: Enhanced comprehension of domain-specific content in the Financial Services industry to increase the accuracy of generated responses
  • Smart Response on assigned questions: From the Response Management module, users who are an assignee on a questionnaire are now able to run Smart Response on their assigned questions.

Assessment Module

This release brings several customer-driven enhancements to the Assessment Module including:

Bulk Evaluation

In response to customer feedback, we have updated the Bulk Evaluation screens to include more information and actions:

  • Add or remove question flags one at a time or in bulk.
  • See when responses have issues, clarifications, comments, or flags.

Bulk Answering

Responders now have more flexibility when submitting assessments when using the Bulk Answering feature:

  • Submit all assessments at once in bulk.

  • Submit individual assessments directly from the Submit tab when using the bulk answering feature.

These options make it easier to manage large sets of assessments efficiently.

Mapped Currency Answers

To ensure data consistency, when a publisher maps a currency field to a specific currency type, respondents are no longer able to change the currency type.

Note to Clients

Our release will start at around 5 pm ET and will take approximately 1 hour to complete. Some application areas may experience reduced functionality for a brief period.