When you receive an Issue from your partner, you can respond by creating and sending Management Updates. Management Updates are formal updates shared with your Partner. These updates can contain both text and attached documents.
Note: Anyone with access to the Issue has the ability to create Management Updates but only the Issue Owner can formally publish the updates to the External Partner.
Create a Management Update
1. Navigate to the Issue Screen after clicking into the desired Partner Space. Then click on the issue you intend to respond to.
2. Under the External Messages tab, click on the Management Updates tab. Once here, click on the Create an Update link as shown below.
3. Here, you can enter your response by typing in the text box and attach documents by clicking on the Documents link. Click on the Create button to proceed. The update will be created and an email notification will be sent to the Internal Collaborators.