When you receive an Issue from your partner, you can respond by creating and sending Management updates. Management Updates are formal updates shared with your Partner. Updates can contain both text and attached documents.
2. Click on the Management Updates tab under the External Messages tab. Once here, click on the Create an Update link as shown below.
3. Here, you can enter your response and attach documents. Click on the Create button to proceed. The update will be created and an email notification will be sent to the Internal Collaborators.