Updating the Status for a Received Issue

  • Updated

When you receive an Issue from your Partner, as an Issue Owner or Issue Administrator, you can update the status of an issue to Sent For Review. This will notify your Partner that the issue has been completed from your end and is ready for your Partner's review.


Update Issue Status


1. Click the Partner Name you wish to navigate to. From the Issues Screen, click on the issue name you wish to update the status for.


2. Click on the Edit icon, as shown above, to edit the status of the selected issue. This will open the Update Issue Status modal.


3. Within the Update Issue Status modal, click on the Status drop-down and select the Sent for Review option. To proceed, click on the Update Status button.

An email notification will be sent to your partner indicating that the Issue is ready for review.