Our system provides Email Reminders and Notifications to help users to track and complete their assessments. When a Questionnaire Recipient receives an assessment for answering, he/she will receive email reminders when the assessment is nearing the due date or when the assessment is past due.
This article covers the following topics:
Email reminders will be sent to all Questionnaire Recipients 2 days before the due date by default.
1. To navigate to your Questionnaire, click on the View Questionnaire button to view and respond to the Questionnaire.
Past Due Notifications
When Questionnaire Recipients have not submitted back all their answers to their Partner on or before the due date, the system will send an email notification to the Questionnaire Recipient 2 days after the due date.
1. Upon receiving the notification, click on the View Questionnaire button to view and respond to the Questionnaire.
Scheduled Assessment Reminders
Our platform also provides users with the ability to set up custom alerts to notify the Questionnaire Recipients when creating an upcoming assessment. Users have the option to set one or more alerts for themselves and their Partner Contact on or before the Publish Date.
To learn more about this feature, click on the link below:
Manual Assessment Reminder Emails
Assessment Owners and Admins have the option to manually send email reminders to their Partner Contacts when responses are still pending on their end. Users have the option to manually send email reminders by single or bulk selection of Assessments. To learn more about this feature, please see our full help article below: