As part of evaluating a survey, Clarifications may be sent to the Survey recipient when they have additional questions based on the answers you submitted back to them. When you receive a clarification, you can respond to their clarification question by writing a formal answer and/or attaching documents. When you are ready, you can submit back your response to their clarification question.
This article covers the following topics:
Navigating to Surveys
From Email
When your partner sends you a clarification, CENTRL sends you an email notification that contains links to the questions requiring clarifications. You can click on the email links to open the questionnaire and view the clarifications.
From Active Surveys
1. Click on the Data Inventory module and click on the Active Surveys screen. This will bring up the survey you have been working on. You will see a counter with the number of clarification questions associated with the questionnaire (e.g. "1 CQ").
Viewing Clarification Questions
1. Inside the answering screen, you will see a counter with the total number of clarification questions associated with this Survey. If you do not see a counter, there are no clarification questions requiring a response from you.
2. Click on the Clarification link (as shown above); you will see the questions requiring clarification from you.
3. Enter your clarification response and click on the checkmark to save your response. You can upload files using the Upload Icon to attach documents if required.