To add new users as collaborators, you can enter the email address and click on the Add Email Address link. Once added, the new Internal Collaborator will receive an email invitation to register.
Note: This feature is not available by default. If interested, please reach out to your Account Manager or contact Support.
Add Collaborators On-the-Fly
1. Navigate to the Issue Details page and click on the Internal Collaborators link.
2. Enter your colleague's email address and click on the Add Email Address link, as shown below.
Once added, the new collaborator will automatically be added as an internal user within your organization.
Note: For Subscribed and Guest Users, the email domain of the new user you are adding should be the same as yours. Once added, the collaborator will receive an email invitation to register.
Note: If you are in a Team Management Instance, you may not be able to add collaborators who are not also subscribed to the instance. To learn more about inviting users to a subscribed Team Management instance, please see our full help article below: