To add new users as collaborators, you can enter the email address and click on the Add Email Address link. Once added, the new Internal Collaborator will receive an email invitation to register.
Note: This "On-the-Fly" feature is not available by default. To enable this feature for your organization, please have your System Administrator submit a support request through our Support Center.
Add Collaborators On-the-Fly
1. Navigate to the Issue Details page.
2. Within the Issue detail pane, click on the Internal Collaborators link under the Internal tab.
3. Enter your colleague's email address and click on the Add Email Address link as shown below.
Note: For Subscribed and Guest Users, the email domain of the new user you are adding should be the same as yours. Once added, the collaborator will receive an email invitation to register.
4. Once added, the new collaborator will automatically be added as an internal user within your organization.