We're excited to announce a set of powerful new features coming with our September 12th, 2025 release. Driven by your valued feedback, these enhancements will streamline workflows, boost productivity, and elevate your overall user experience.
Response360 is the first-of-its-kind generative AI solution tailored to help responders efficiently complete RFPs, Due Diligence Questionnaires (DDQs), and other questionnaires. Leveraging cutting-edge generative AI technology, Response360 automates questionnaire responses and continuously updates a centralized repository of your response content. This transformative approach reduces manual errors, boosting overall efficiency and reliability in the response process.
Portal Assessments Module (formerly Assessments Module)
Your centralized hub for managing and responding to all questionnaires received in CENTRL now has a new name – Portal Assessments. The name has changed, but you’ll still find all the powerful features you know, plus new enhancements to give you more control and flexibility.
- Selective Answer Library Updates: Choose which answers from a completed questionnaire should be added back to the Answer Library, giving you more control over your content.
- Manual Answer Match: Manually apply an existing Answer Library record to a question, ensuring greater flexibility and accuracy.
Answer Library
Your single source of truth for response content – organized, fully searchable, and easy to update and manage with complete auditability.
- Card View: A new, intuitive layout for quickly scanning long-form answers at a glance, no need to click into each record.
- One-Click Copy: In card view, quickly copy the full answer to your clipboard for use elsewhere.
- Search Term Highlighting: See your keywords highlighted in search results for faster content discovery.
- Improved Filters: Attributes with pre-defined values now feature easy-to-use dropdowns instead of free form text entry.
External RFPs & DDQs Module (formerly Response Management Module)
Your centralized hub for managing all questionnaires received outside of CENTRL now has a new name – External RFPs & DDQs. The name has changed, but you’ll still enjoy all the same powerful capabilities, plus new enhancements to improve accuracy and efficiency. Leveraging advanced AI, questionnaires in Word, PDF, and Excel formats are digitized and answered with ease.
- Manual Answer Match: Manually apply an existing Answer Library record to a question for greater flexibility and accuracy.
- Improved Word Import: Ordered lists from questionnaires in Word format are now imported with higher accuracy.
- UI Enhancements:
- Streamlined Filters: Removed the "Answer Type" filter for a cleaner, more intuitive filter experience.
- Smarter “View Other Suggestions”: This button now appears only when additional AI-generated content is available, helping users discover relevant alternatives without unnecessary distractions.
Smart Response
Smart Response, a core feature of Response360, leverages Generative AI to draft accurate questionnaire responses based on your organization's existing documentation, policies, and historical data.
- Enhanced Domain Agent: Improved intelligence and accuracy from the domain-specific AI agent for higher accuracy responses.
Note to Clients
- We've updated our Support options: After the September release, the live chat option will be unavailable. However, users can still easily submit support tickets for any questions or issues using the in-app help widget or the support portal.
- Our release will start at around 5 pm ET and will take approximately 1 hour to complete. Some application areas may experience reduced functionality for a brief period.