Our system supports multiple answer types that can be answered in assessments. In order to answer a question, you can select or type in the applicable response depending on the answer type. All selectable answers are saved automatically and composed answers can be manually saved by selecting the checkmark in an open answer text box. Furthermore, pre-populated or manually provided answers can be cleared from an assessment before it is sent back to the publisher.
Note: Attached files and answer comments can be cleared from questions as well if applicable.
Optionally, you can assign questions or sections to your team members for answers. To learn more about assigning questions to your team, please see our help article below:
To learn about importing offline answers into the platform, please see our full help article below:
This article covers the following topics:
Various answer types can be answered in received assessments. The following answer types are currently supported:
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Yes, No, or NA
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Multiple Choice (Select One)
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Multiple Choice (Select all that apply)
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Open Answer
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Document Request
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Table
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Other(date, percentage, numerical, currency, no answer)
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Once navigated to a question card in an Active Assessment, click on the applicable answer option as shown below.
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For Open answer types, you can compose a response and click on the Checkmark icon to save your answer as shown below.
Note: A question is considered answered only if all its triggered follow-ups are also answered.
If an assessment is pre-populated with previous answers or you have begun answering and wish to restart on an individual question, click the Clear Answer button in the top right of the question. Answer comments and files will also be cleared using this function.
If an assessment is pre-populated with previous answers or you have begun answering and wish to restart, you can bulk-clear answers from the Answering Screen. Answer comments and files can also be cleared if required.
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Select the 3 dots icon at the top right of the screen as shown below and click the Clear Answers icon.
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From the Clear Answers Selection Screen, click the checkbox(s) next to each question you intend to clear. Alternatively, you can bulk-select by each section or select the first checkbox button at the top to select all questions to clear. Click the Clear button to continue.
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In the Clear Answers () Window, you can optionally click the Clear Comments & Files checkbox button to clear any attachments or comments. Click the Clear Answers button to confirm as shown below.
Responders have the option to expand each question into a full-screen view for clearer visibility when answering questions.