Guest Email Verification

In order to verify that a CENTRL user has access to their company email and that the user is still a valid user within the company, we will periodically ask for validation of your email address. By default, guest email verifications are prompted after every 5 days. This is to verify that Users have control over the email address that they used to register with on the CENTRL platform.

1. Navigate to the Login Screen by clicking on the following link:

From the Login Screen, enter your account credentials and click Login

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2. If your account verification is overdue, you will receive a message notifying you that we need to verify your email address. Click on the  Send Verification Email button to trigger the verification email. 

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3. Once the email has been sent, you will receive a confirmation message as shown below.

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4. You will receive an email from our automated emailing system ( with the subject line, CENTRL Account Verification, in your inbox. From the email, click on the Verify Account button to complete the verification process. Once complete, you will be able to log in to the platform. 

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Please Note: 

  • The email link to verify your email will expire after 30 minutes. You can re-trigger your verification email to be sent a new link.

  • If you did not initiate this login, please contact your Partner or the Support team.

If you are unable to find this email in your inbox, we recommend checking your Spam Folder. It is also recommended to have your internal IT team check to ensure that all of the advised applications, email configurations, and URLs are whitelisted since some company firewalls, Data Loss Prevention (DLP), and/or Endpoint Protection (EP) might block its usage. Please see the articles below for more information.