If your organization frequently uploads large files, you can submit a request to enable the Large Size File feature to expedite uploads. Users who use the Large Size File feature can continue to use the application while their uploads are processing in the background.
If your organization has the Large Size File feature enabled, you can upload up to 5 large files (Recommended for File Sizes over 100MB) to your File Library.
Please Note: This feature is not available by default. If interested, please reach out to your Account Manager or contact Support.
Upload Large Size Files
1. Navigate to the Documents module and select the files screen to access your File Library. Select the Upload Files button as shown below.
2. In the Upload Files modal, click on the Large Size Files link as shown below. Here, you can drag and drop files into the box to upload your files.
Please Note: You also have the option to upload by clicking on the Regular Size Files link. To learn more about how to add Regular Size Files to the File Library, click here
3. Click on the Upload button to confirm.
4. You will be taken to the File Library where an Uploads widget will appear on the bottom right of your screen. Here, you can view the progress of your newly added files.
Note: Users who use the Large File Modal can continue to use the application while their uploads are processing in the background.