Internal and External Messaging

  • Updated

Using CENTRL's platform, you have the ability to communicate with your internal users and/or external partners. The messaging feature is available to both subscribed users and guest users.

This feature is especially useful for general messaging or communication. If you have a question or would like to communicate around a specific Assessment that has been published, it's recommended to use the External Communication for Assessments feature.

Sending a Message

2018-11-21_14-30-35.png1. To send a message, click on the Envelope icon as shown above. 

Internal__2.png

2. Click on the Compose Message button as shown above.

internal__3_.png

3. Search or enter the recipient's name and enter your message in the text box.

Note: You can send internal and external messages to more than one recipient at once.

4. Click on the Send Message button to proceed.

Viewing a Received Message

2018-11-21_14-22-39.png

1. To view a received message, click on the Envelope icon as shown above. The Envelope icon also shows the count for unread messages.

2018-11-21_14-23-33.png

2. Enter a response message within the text box and click on the Send Message button to send the message to your external partner.