Evaluators can raise clarifications to inquire further on a submitted response. When you receive a clarification, you can respond to their clarification question with both text and file attachments.
This article covers the following topics:
To view the questions assigned to you by Partner, navigate to the Partner Space and select the respective partner.
From the Portal Assessments Module, navigate to the Portal Assessments Screen and Active Assessments tab as shown below. Once here, click on the Assessment Name to view the clarification.
Alternatively, users can add the Open Clarifications column to their Active Assessments table to easily identify any open clarifications that need to be responded to. The Open Clarifications column will reveal the current amount of open clarifications for each assessment.
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From the Active Assessments screen, click on the Gear
icon and click on the Open Clarifications checkbox button to add the column.
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Click on the Open Clarification link to navigate to the open clarification(s) for that assessment.
For more information on how to configure table views, please see our full help articles below:
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From the Answering Screen, the question associated with the clarification will be visible along with the pending clarification as noted by the New label.
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Click on the Clarifications box to begin typing your response and click on the checkmark to save it.
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Once done, click on the Submit Question button to submit the clarification response separately back to your Partner. Alternatively, you can click the Submit button to submit the entire Assessment