As a part of Response360, users can utilize the Answer Library Module to create and manage question-and-answer (Q&A) entries. These Q&A entries can be edited manually at any time and managed through a series of verification statuses. When automatically answering a questionnaire record with Smart Response, existing Q&A entries that are detected to be a match will be prioritized. Furthermore, as subsequent questionnaire records are answered, more Q&A entries are added to progressively expand your Answer Library.
For a more in-depth look at the Answer Library, please read our full guides below:
- Answer Library Permissions
- Guest Answer Library
- Export Guest Answer Library
- Creating Q&A Records
- Managing Q&A Records
- Verification Flow for Q&A Records
- Bulk Import and Export Q&A Records
- Configuring Answer Library Fields
- Adding Answers from an Assessment to the Answer Library
If you are looking for information on our Response Management feature, please view our help article here: