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Getting Started
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Most Helpful
Frequently asked questions
Login and Password Reset
Answering a Questionnaire
Assigning Questions and Sections
Responding to an Answering Assignment
Submitting Answers for a Questionnaire
Evaluating a Questionnaire
Categories
Questionnaires and Assessments
Invoices
Product News and Updates
Getting Started
Introducing CentrlGPT
CentrlGPT - Your AI-Powered Risk Copilot
CentrlGPT - Your AI-Powered Risk Analyst
CentrlGPT: FAQs
Response360 Help Center
Response360 Help Center
Response360 Getting Started
Response360 Introduction
Response360: FAQs
Smart Response: My Plan
Frequently Asked Questions
Brown Bag Briefings
Brown Bag Overview of Response360 3/25
Brown Bag 3 Easy Ways to Respond to DDQs and RFPs in CENTRL 4/10
Brown Bag How to use the Team Management Feature in CENTRL 5/27
Brown Bag Automate External DDQs/RFPs Quickly and Accurately 6/26
Brown Bag Response360: Smart Response Tips and Tricks 9/18
Smart Response
Smart Response Introduction
Run Smart Response
Smart Response: FAQs
Answer Library
Answer Library Introduction
Guest Answer Library
Export Guest Answer Library
Answering Assistant
Adding Answers from an Assessment to the Answer Library
Creating Q&A Records
File Library
Adding and Managing Files in the Files Library Module
External RFPs & DDQs
External RFPs & DDQs Introduction
Navigating to External RFPs & DDQs Questionnaires
Adding and Managing Questionnaires
Adding a Questionnaire from Industry Templates
Edit Questionnaires
Answering Questionnaires
Team Management
Self Service Registration to Team Management
Managing Requests to Join your Company
Team Management User Guide
Responder Release Notes
Responder Release Notes
Release Notes
May 2021 Pre-Release Notes
Responding to Assessments
Responding to Assessments - Table Of Contents
Assessment Collaboration
Messaging and Collaboration
Add or Change Assessment Collaborators
Sharing Assessments with Team
Internal and External Messaging for Assessments
Answering an Assessment
Viewing an Assessment Assessment
Adding and Clearing Answers
Answering a Mandatory Question
Answering Follow-up Questions
Auto Answering: Selecting from Past Assessments
Assigning Questions
Assigning Questions for Answering
Bulk-assigning Questions
Responding to Assignments
Submitting Assignments
Question History and Applying Filters
Applying Filters
Question History When Answering
Managing your Documents
Uploading Documents to Assessments
Viewing and Downloading All Files Attached to an Assessment
Reviewing and Submitting Assessments
Review Assessment
Submitting Answers Back to your External Partner
Bulk-Submitting Assessments
Invoices Module Overview
Introduction to the Invoicing Module
Responder Release Notes
Responder Release Notes
Release Notes
December 2025 - Release Notes
2025
September 2025 - Release Notes
June 2025 Release Notes
April 2025 Release Notes
January 2025 - Maintenance Notice
2024
December 2024 Release Notes
October 24.10 Release Update
October 2024 - Release Notes
July 2024 - Release Notes
June 2024 - Maintanence Notice
2023
December 2023 - Release Notes
October 2023 - Release Notes
August 2023 - Maintenance Notice
July 2023 Release Notes
May 2023 Release Notes
2022
December 2022 Release Notes
October 2022 Release Notes
July 2022 Release Notes
May 2022 Release Notes
February 2022 Release Notes
2021
December 2021 - Release Notes
October 2021 - Release Notes
July 2021 - Release Notes
May 2021 - Release Notes
February 2021 - Release Notes
2020
December 2020 - Release Notes
September 2020 - Release Notes
August 2020 - Release Notes
June 2020 - Release Notes
April 2020 - Release Notes
2019
December 2019 - Release Notes
October 2019 - Release Notes
August 2019 - Release Notes
July 2019 - Release Notes
May 2019 - Release Notes
2018
December 2018 - Release Notes
October 2018 - Release Notes
September 2018 - Release Notes
July 2018 - Release Notes
May 2018 - Release Notes
2017
December 2017 - Release Notes
October 2017 - Release Notes
September 2017 - Release Notes
July 2017 - Release Notes
June 2017 - Release Notes
2016
November 2016 - Release Notes
Release Calendar
Release Calendar 2026
Release Calendar 2025
Release Calendar 2024
Release Calendar 2023
Release Calendar 2022
Release Calendar 2021
Outage History
CENTRL Outages
Guest
Frequently Asked Questions (Guest)
General
Selecting The Appropriate Module: Client Connect vs Partner Connect
Attaching and Uploading Files
Supported Browsers
Viewing your plan information
Internal and External Messaging
Email Delivery Failure Notification
ADV Form Monitoring
ADV Filing Comparisons
View and Follow Form ADVs
CENTRL Network Basics
Corporate Email Configuration
Corporate Network Configuration
Security
Logging into the Platform
Completing Platform Registration
Guest Email Verification
Password Reset
Changing Password in the App
Password Policy
Managing your Company
Submitting a Support Request
Company Logos and Vetting
Manage Table Views
Manage Table Views
Search and Filter Attributes
Sorting Table Columns
Table Settings
Rearranging & Resizing the Columns
Active Assessments Quick Table Views
Quick Start Guides
QSG: Responding to Assessments
QSG: Responding to Issues
Quick Start Guide: Adding Internal Users
Quick Start Guide: Managing Partners and Assessments
Quick Start Guide: Response360 Adding and Managing Users
Data Offload Guide