Using CENTRL's platform, Privacy360 users can directly add new requests by selecting the Add Request button on the request backlog. Here users can enter details and directly assign ownership. This process skips email verification.
Users should leverage this workflow to add requests received outside of the web form including support cases, calls, and emails.
Creating a Rights Request Manually
1. Navigate to the Data Subject Requests screen from the DSRM module and click on the Add Request button as shown above.
2. Within the Add New Request modal, enter the Request details and add additional information to send to the recipient.
3. Click on the Submit button to submit the request.
Note: For CCPA users, the Data Subject will be replaced by Consumer and the rights will be scoped to Know, Access, Do Not Sell, and Delete.
4. A success message will appear at the bottom of the screen and a new row will be added within the Data Subject Requests screen as shown above.