CENTRL's Issue Management Module allows Issue Owners and Issue Admins in Partner/Vendor Connect to change the recipient of an issue to an alternate recipient from the same organization.
This feature allows users to change the recipient of a published issue, without having to delete or create and publish another issue.
Steps to Change the Issue Recipient
1. Navigate to the Issues screen from the Issues module.
2. Click on the 3 dots icon and select Change Recipient.
3. Click on the dropdown menu under New Recipient and select a recipient to replace the Contact, or add a new contact on-the-fly within the same organization by entering their email address.
Note: By default, the original recipient will receive an email notifying them that they are no longer the recipient for that specific issue. You can uncheck the Notify checkbox if you do not wish to notify the original recipient.
4. Write an optional message for the new recipient and then click on Change to finalize.